Bizzabo is great - just needs more customer support!
We use Bizzabo for one of our clients [...]. The product addresses everything we need! In particular, we like the flexibility you have in …
Starting at $14,999 per year
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What is Bizzabo?
Bizzabo’s event management platform powers immersive in-person, virtual, and hybrid experiences for brands. The Bizzabo Event Experience OS is an open platform for Event Experience Leaders to manage events, engage audiences, and activate communities. Bizzabo was founded in 2011 and…
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Popular Features
- Attendee list export (36)8.080%
- Event analytics (37)7.777%
- Registration, RSVP, and ticketing (39)7.373%
- Email marketing (35)6.060%
Reviewer Pros & Cons
- Virtual Streaming - The virtual setting for our hybrid events is great! Virtual attendees can comment, ask questions, and create an online community. ...
- Equipment Support - When we've been onsite and encountered issues with the Bizzabo equipment, it is nearly impossible to get any support or help. We h...
Pricing
Entry-level set up fee?
- Setup fee optional
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $14,999 per year
Features
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Product Details
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- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Bizzabo?
Bizzabo's event management platform powers immersive in-person, virtual, and hybrid experiences for brands. The Bizzabo Event Experience OS is an open platform that enables Event Experience Leaders to manage events, engage audiences, activate communities, to deliver business outcomes. Bizzabo was founded in 2011 and is headquartered in New York and Tel-Aviv.
Bizzabo Features
- Supported: Manage an entire event portfolio from a single platform.
- Supported: Deliver more engaging, human, and impactful experiences.
- Supported: Grow a community and drive Return on Event with cross-event analytics and rich data insights
- Supported: Produce in-person, virtual, and hybrid experiences and execute any event type
- Supported: Execute any event at any scale, from 10 attendees to 10 million.
- Supported: Expert professional services and support serve as a seamless extension of an in-house team.
Bizzabo Screenshots
Bizzabo Videos
You Don’t Just Need an Event Platform
Event Experience
Event Networking: Empowering Event Attendees To Connect
Boosting Event Engagement With Bizzabo's Audience Reactions
The Video Capabilities of the Event Experience OS
Bizzabo - App Market
Bizzabo’s Event Experience Lab: An Approach to Event Success
Bizzabo Integrations
Bizzabo Competitors
Bizzabo Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
| Supported Countries | Global |
| Supported Languages | English |
Bizzabo Downloadables
Frequently Asked Questions
Bizzabo’s event management platform powers immersive in-person, virtual, and hybrid experiences for brands. The Bizzabo Event Experience OS is an open platform for Event Experience Leaders to manage events, engage audiences, and activate communities. Bizzabo was founded in 2011 and is headquartered in New York and Tel-Aviv.
Bizzabo starts at $14999.
Reviewers rate Participant roles & permissions highest, with a score of 8.2.
The most common users of Bizzabo are from Small Businesses (1-50 employees).
Bizzabo Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 30% |
| Mid-Size Companies (51-500 employees) | 30% |
| Enterprises (more than 500 employees) | 40% |
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Reviews and Ratings
(140)Attribute Ratings
Reviews
(1-25 of 62)Companies can't remove reviews or game the system. Here's why
March 27, 2024
Bizzabo Blazes Ahead of Other Hybrid Event Software
Within our organization, we use Bizzabo for our New Customer Trial Programs as well as our annual conferences, which have adopted a hybrid format ever since the Pandemic. With Bizzabo, we are able to run in-person and virtual events, delivering a memorable experience where every attendee can engage and take away key learnings.
- Virtual Streaming - The virtual setting for our hybrid events is great! Virtual attendees can comment, ask questions, and create an online community. Recordings of sessions are ready quickly as well.
- Registration Setup - The customization options for registration works extremely well for our organization! During our annual conferences, we expect a diverse group of attendees such as clients, our franchisees, and Enterprise Sales VPs. With Bizzabo, we're able to customize registration options making that part of the process seamless.
- Agenda Customization - With our events, we offer not only main sessions, but also different tracks based on role/business goals. Bizzabo allows us to build agendas that make sense for our audience and help us internally analyze what sessions are getting the most traction.
- Bizzabo Mobile App - The mobile app is outstanding! It eliminates our need to print thousands of copies of our event agenda and gives attendees access to updates in real-time. We also use it to communicate promotions, announcements, and reminders, making communication with attendees super efficient.
- Onsite Equipment - When we are in-person for our events each year, we always encounter issues with our onsite equipment (WiFi routers, printers, and iPads). At least one piece of the equipment has always been broken and it makes our jobs super difficult - Either making it so we can't use that piece altogether or forcing us to consolidate equipment down for a large volume of check-ins.
- Equipment Support - When we've been onsite and encountered issues with the Bizzabo equipment, it is nearly impossible to get any support or help. We have tried multiple chats, support phone numbers, and ticket submissions, but none have ever resulted in a good experience or solving for the issues.
- Registrations Under One Name - In our business, we frequently have cases where one person registers for a group of attendees. However, when they arrive onsite at check-in - The group members cannot find their names - They are all listed under the one person's name who completed registration. There has to be a better way to fix this part of the process!
March 27, 2024
Good features and super fast speed for event management.
It's basically a CRM for events. It serves many functions for us. We use it for ticket sales, to add all our agenda session details and speaker info, promo codes, registration for each session, sponsor details, and more. It's a great all-in-one stop shop for event management.
- Speed.
- Customer Support.
- Separate agenda and speaker sections that don't communicate.
March 25, 2024
Great Event Platform!
We use Bizzabo as an event registration platform, which helps us efficiently gather information from our partners. It also allows us to create and host an event website that we then use to promote via our social channels and email communications. This helps us track registrations and allows for more registrants.
- Website
- Event registration.
- Backend Analytics.
- More website building capabilities.
- Mobile App design elements.
- Speaker format.
March 25, 2024
Bizzabo
We use Bizzabo for all of our external events. When creating an event website, we leverage their embed scripts on our own Website. The items we most often use are the partners, speakers, agenda, and sign-up form. Our organization has used Bizzabo for over seven years now. During that time, we have considered switching to other providers. Switching usually costs us more for similar functionality, so we are still on Bizzabo.
- signup forms
- sponsor portal
- smart badges
- website embeds
- Agenda
- Agenda Embed
- Speakers Embed
- Support
March 24, 2024
Fine for basics, not the most user-friendly tool
We used Bizzabo for hosting event registrations as well as webinar registrations - mostly for single session webinars and things like happy hours or dinners - as well as all of the email engagement features minus sending event/webinar invites. We run 40-50 webinars a year and about the same amount of events. We need a tool that can build out events and webinars efficiently, share data amongst a large team, and provide data that helps us to make better decisions in the future.
- Bizzabo has a good reporting dashboard that made things simple
- Bizzabo makes it easy to share access within our teams
- Bizzabo has a relatively clean UI
- I feel that customer relations were not particularly great. Slow response times and not very helpful when we did get in contact.
- Although UI is clean, functionality was a bit clunky.
- Limitations within asset creation were frustrating and time-consuming when building out events.
March 19, 2024
In my opinion, Not User Friendly
In my opinion, it's a very tedious process with too much flexibility in setting up registration pages. We need more of a uniform process in our organization. In my opinion, it's not back-end friendly for billing purposes. We require back-up in invoice billing, forcing us to click into each registration to email ourselves the confirmations. I think the steps are also unclear in where the information we're putting in will be displayed on the user end. In my experience, it's been nothing but trial and error learning.
- Visually impressive registration pages
- Live attendance updates
- Example photos of where information will be displayed
- ability to download all registration confirmations as back-up
- Save profile information in relation to the email address - I've had to fix the same participants throughout different events
- Simplify the process to swap tickets and make the option easier to find
We used Bizzabo in the past year for both virtual and in-person events and liked that we had a good amount of control over the email templates, the merge tags we were able to use in comms, the referral marketing functionality, and overall analytics. The in-person check-in experience was also very seamless, which made it easy for our team to make that fluid for attendees.
- Email Comms
- Virtual Event Experience
- Analytics
- Some limitations with email comms and layout
- Sometimes workflows with the registration process were broken
February 13, 2024
Bizzabo is easy to use and makes things simple, while still containing multitudes of functionality
We use Bizzabo to create event websites for our internal and external events. We certainly don't utilize all of the features, but the website editor and registration and payment systems are in our consistent rotation and prove themselves useful. The integration with stripe is a big benefit that we're able to take advantage of, and we are appreciative of it!
- The website editor is clean and easy to use
- Once it's set up, the registration features are seamless
- The dashboard makes it easy to keep track of every event and keep them seperate.
- The insights given by the reporting dashboards are clean and easy to digest and understand.
- In the web builder, custom modules can be frustrating to create/use.
- It's difficult to include speaker bios when I want them displayed prominently.
- If there is a way to count how many registrations there are for each session of an event, it's not very intuitive to find.
February 05, 2024
Bizzabo
We use our Bizzabo account to introduce our speakers and meeting participants, and to provide introductions about the content of their talks when we attend third party conferences or sponsored events. Bizzabo also helps us schedule our 1 on 1 meeting with our clients globally so that clients can sign up from the site whenever they want.
- Scheduling client meetings
- Easy to set up and create the page
- Able to access worldwide
- Multi-language function without creating two different URL
- Setting up meeting in multi language function (last time when I created both English and Japanese event pages, it wasn't liking together so the same time slots were open both English and Japanese site, which confused clients.
- New function to link the Bizzabo page to the sponsored event page
February 02, 2024
Bring back event marketing with Bizzabo!
We host numerous in-person events for our customer base. These events can range from 20 - 300 people and we use Bizzabo for the event platform and registration website. We also use Bizzabo internally for our company events. We've used the online / virtual platform for when we do not have the budget for an in-person event. We also use the app for our events.
- Ability to set up numerous types of tickets
- Provides easy to easy templated pages for the event website
- Full integration with Android / Apple event app
- Customized pages on the even website can be tricky to use, not super intuitive
- Bring back the chat option for live support
January 29, 2024
Best event registrations capturing tool
We generally use Bizzabo to create our event landing pages in order to capture the registrations (both offline and online events). The customisations and the ease of use it has is really commendable. It gives a lot more variety to move around different elements and allows us to fit them in a suitable place where it'd look good for the audience.
- It was great to use this platform for an offline conference event we recently held in Singapore. Even one of the audience member asked about the platform we used to capture audience attendance.
- We also used Bizzabo for one of our webinar held in the past and the kind of customisations we did were totally beyond our expectations. The Bizzabo customer support team is really quick and prompt with resolving all our queries.
- We held a couple of more webinars where we we added Bizzabo landing page as the registrantion link for the audience. The report triggering feature in Bizzabo made it quite easy for our stakeholders to track the number of people who registered for the webinar and helped them set the expectitions right.
- In the beginning it was a bit tricky to navigate through the features available to us but slowly and gradually we figured it out.
- The customer support team sometimes take some time to get back with a response on some urgent request so I think that could be worked on.
- Sometimes, it take a bit of time for the changes to update on the actual landing page
January 24, 2024
Great Data Management, Limited Design
We use Bizzabo to host our larger company events across several teams. It provides a solution for us to host hybrid events, while supporting the in person platform logistics.
- Easy virtual event streaming
- Streamlining event registrations across your CRM platforms
- Limited design aspects in their landing page builder function
- Platform support is delayed and often not helpful
January 24, 2024
Bizzabo Works! Great Customer Service & Support!
My company has used Bizzabo for several years, for all aspects of event management for both in-person and virtual meetings. We have used their platform for the event website, including registration, speaker management, and resource sharing. Also used the accompanying mobile app to allow attendees easy access to event information.
- Customer Service
- Easy to use platform
- Large library of on-line resources and help topics
- Would like to see changes to the COMMUNITY platform - making it easier for the updating & management of attendee data
- Bring back the "live chat" help option
- Improve ability to created original reports & save format for future events
January 19, 2024
A User Friendly Event Platform.
We use Bizzabo for our bi-annual conferences to promote the event, speakers, and agenda, as well as collect registrations. We use the Bizzabo website builder to build immersive and branded websites for our prospective and registered attendees. We also use the tool for collecting data and doing reporting on our events to see the progress made. We utilize Bizzabo's onsite services for registration support and lead collection for our vendors/sponsors.
- Ease of setup.
- Great promo code & tracking system.
- Easy to use module-based website builder.
- The website builder could use more flexible modules & design options.
- More flexibility and adjustments in the data reporting options.
- Clearer specs for images.
October 24, 2023
Bizzabo - A Good Start
Our event required a seamless registration and check-in process for attendees including an app and the on-site Klik technology.
- Great reporting tools and data analytics
- Portal was easy to use
- The printed badges were high quality
- lovely staff
- Bizzabo and Klik integration needs a lot of work, the platforms don't currently speak to each other and aren't intuitive, it lead to issues
- The app needs work, we had glitches on-site causing slow downs to our attendees
- The check-in process is too manual and too long when you factor in searching the attendee's name and sticking the Klik badge on - a QR code would be an amazing solution!
October 23, 2023
Events run right!
Bizzabo helps us coordinate events and schedules when we host in-person conferences. It's been a solid platform for a few years and allows us to coordinate our in-person/hybrid annual customer conference with attendees from across the globe. There has been no issues or challenges with the event platform and it has always met our needs.
- Organization
- Ease of use
- Consumer friendly
- Sign up for sessions within the events.
- Visibility into which users are attending which events during the day.
July 06, 2023
Overall, this is a great product!
I set up programs in Marketo that sync data from Bizzabo to Marketo and SFDC. I also led the new integration effort between Marketo and Bizzabo. I also support users as their first line of tech support. In this role, I troubleshoot various problems and issues they have with emails, webpages, and registration flows. I've built templates for users to clone to make creating events easier.
- Easy event creation
- Live support
- Administration
- Integration roll out
- Program duplication
- Email sends
June 30, 2023
Marketing Manager
We use it for both small and larger events when we want a personalized landing page and a more in depth registration process. It also allows us to use promo codes for our partners and high value prospects. We like the amount of customization that it provides along with the event emails.
- Customization
- Logic
- Easy to use
- Sometimes it takes awhile to load
- I'd like more widget options
We chose Bizzabo for 2 years of running our client user conference. 2022 was a virtual event, and 2023 was in person with on-demand viewing after. Both times Bizzabo handled registrations (both free and paid), hosted our event website, agenda, and post-event content. We needed a platform that had a mobile app for the in-person conference, and Bizzabo handled that along with messaging services at the event.
- Event Registration.
- On-Demand recordings.
- Mobile App.
- Website template variety is lacking.
- Agenda options are limited.
- Badge scanning is an additional fee.
June 29, 2023
A Solid Platform With A Good Streaming Solution
We are an event management company and use the platform to host virtual and hybrid events. The platform allows us to stream live or pre-recorded sessions to attendees. You can also purchase their on-site solution to check attendees in and print badges.
- Offers different streaming solutions
- Easy to customize your event website
- Dedicated customer service manager
- We have cookie issues where some of our clients have problems using the platform
- Many speakers don't receive the forgot password email to reset their email and there is no other way for them to do it
- Occasionally run into latency issues
June 28, 2023
What's the buzz about Bizzabo?
We use Bizzabo for ticketing and event registration/management. In the past we've had disjointed solutions like Eventbrite, etc, but Bizzabo allows us to use 1 tool. We've done both in-person and virtual events, as Bizzabo has a nice streaming solution that we've used for several webinars. The process for customers is excellent and streamlined.
- Ticketing
- Check-In
- Hosting virtual events
- Badge printing is limited
- The event website editor is limited
- The back-end interface is a little messy and complicated.
June 28, 2023
A good tool for in person event!
Score 6 out of 10
Vetted Review
Verified User
We use Bizzabo as a platform event. It is great for big events like sales meetings, and customers' on-site event. We are also using it for webinars but I think the digital part could be improved. We had several problems during live webinars and it was not easy to solve them. I suggest simplifying the registration and access processes for online events
- Webpage
- On site process
- Template
- Builder
- Integration with Salesforce
- Online event
June 28, 2023
Event planning and implementation
We Set up events, promo codes, contact info of attendees and handle ticketing sales. Use the platform to track where we are and how many tickets are available.
- Notify when tickets are sold
- Easy to transfer tickets
- Accurate info
- Summary and data info
- Email assoc with customer should be changeable without deleting
- Faster notification for the ticket holder, there has been some waiting and lag of confirmation emails
Bizzabo was our company's solution for running virtual events during the pandemic. We work almost exclusively with government agencies, and Bizzabo's knowledge and experience of the virtual-event world guided us to successful events with said agencies. Bizzabo is constantly utilizing new technologies to improve the one-on-one experience that is no longer exclusive to in-person events. These events have helped engage countless attendees with our exhibitors and sponsors, all from the comfort of their homes or office.
- In-house, web-based video streaming service.
- Integration with Zoom, Youtube, and Vimeo.
- Easy drag-and-drop site editor.
- The robust registration system, albeit a limited logistics system for certain fields.
- Built-in event analytics.
- Extremely responsive support.
- Extensive API system.
- Some interruptions in service are sporadic but are being worked on by their support team.
- More customization for the website builder would be nice- although customizable, CSS and Javascript is a must for complex features on the website.
June 22, 2023
Bizzabo has been the best event management software we have ever used. They live up to their promises.
Our organization uses Bizzabo for almost all of our event needs; registrations, session selections, speaker/talent/exhibitor/sponsor contracting and document management, on-site check-in, badge printing, session scanning, event app, etc. It has become almost our one and only tool for events. We also recently started using Bizzabo instead of Zoom for staff meetings for our remote team members.
- Event Registration
- Event App
- Post Event Data
- Session Scanning
- Lead Retrieval
- Bizzabo's email tool could use a good update to allow for more customization and easier functionality.
- Bizzabo's survey and polls tool could also use an update to allow for easier use of selected audiences, more customization, easier duplication, and better alerts and confirmations.
- It would make Bizzabo's registration tool even better if you were able to easily sell add-on tickets and group tickets (without every registrant's name at the time of check-out)